Return & Refund Policy

All Sales Are Final — No Returns, Exchanges, or Refunds

Thank you for shopping with us. We appreciate your business and encourage all customers to review product descriptions, sizes, specifications, and order details carefully before completing a purchase.

All Sales Are Final

All purchases made through our website are final. We do not accept returns or exchanges and do not offer refunds for buyer’s remorse, incorrect size selection, change of mind, or dissatisfaction with a purchase where permitted by applicable law.

Please review your order carefully before submitting payment.

Damaged, Defective, or Incorrect Orders

If you receive an item that is damaged, defective, or different from the item you ordered, please contact us at arborcraftwood@gmail.com with your order number and photos documenting the issue.

We will review the circumstances and work with you to determine an appropriate resolution where required by applicable law.

Order Cancellations

Once an order has been placed, cancellation requests are not guaranteed and may not be accommodated if the order has already been processed or shipped. Any cancellation rights required by applicable law will be honored.

Legal Exceptions

This policy applies to customers in Canada and the United States. Nothing in this policy is intended to limit or exclude any consumer rights or remedies that cannot legally be waived under applicable federal, provincial, territorial, or state laws.

Where a return, cancellation, replacement, or refund is legally required, we will comply with the applicable requirements.

Contact Us

For questions regarding this policy or an issue with your order, please contact us at arborcraftwood@gmail.com

By placing an order on our website, you acknowledge that you have read and understood this Return & Refund Policy.

Thank you for your understanding and support.